Engagement Strategy

Stakeholder engagement activity as part of the development of an Engagement Strategy.

Adelaide City Council was seeking to develop an Engagement Strategy that aimed to create a culture of placing a greater emphasis on working together with stakeholders to share decision making and vision that would drive Adelaide. Council was seeking stakeholder and staff input into the development of an Engagement Framework, in particular organisational values for engagement, a spectrum of engagement (e.g. different levels) and ways to improve their existing methods of engagement.

Becky Hirst worked with Adelaide City Council to plan, deliver and report on the stakeholder engagement activity as part of this process.

Stakeholders for this process included Council Members, the leadership group, Council staff, plus customers and citizens of Adelaide City Council. State Government departments were also identified as key stakeholders.

The work involved working with key engagement staff to develop a project plan, planning and facilitating a number of community workshops, planning online content for engagement with a broader range of stakeholders, interviews with key stakeholders and staff training and workshops.

An Engagement Strategy (PDF) has since been developed and endorsed by Adelaide City Council.

Recent Portfolio Items

Nature’s Best – Let’s Plan the Rest

Nature’s Best – Let’s Plan the Rest

A significant process of connecting with the community to inform the development of a Strategic

Connecting with our Community Framework

Connecting with our Community Framework

Developing a framework to help plan how the organisation communicates with and listens to people

Managing our Landscapes – Conversations for Change

Managing our Landscapes – Conversations for Change

In March 2018, the newly elected Liberal government in South Australia launched a significant program

Community Leadership

Community Leadership

Development and delivery of Community Leadership training

COVID-19 PANDEMIC - CHANGES TO ENGAGEMENT PRACTICE - In line with physical distancing requirements in Australia, Becky Hirst Consulting has withdrawn all face-to-face engagement services for the foreseeable future. However, we are still actively engaged with clients and communities through delivering training videos, virtual presentations and workshops, online mentoring and discussion forums, and video conferencing as well as use of traditional print/written engagement tools. Our other services of organisational planning and Engagement Health Checks continues as normal. We are still very much available for our clients. Stay safe, stay connected!
+